• Phone numbers for Marriott Customer Service

    Anyone have a Tried and True or favorite phone number? I'm planning to start my calls with (800) 321-7396. C   What I found in my phone number search - hopefully save you the time researching (YMMV): In Te...
    last modified by j&c
  • terrible customer service about No-blackout

    Till now, i called customer service hotline 6 times but only repeat "No-Blackout dates" policy again and again. What is the right channel to ask for support about this? first call: I want to redeem free rooms by poi...
    last modified by alexlihk
  • Before you cancel points then rebook, SYSTEM UNSTABLE

    I have screenshots for a reservation on points that I went to cancel - including number, dates and points to be returned to J's account - but when the cancellation numbers returned, a different reservation was cancell...
    last modified by j&c
  • Insiders profile

    How can I edit my insiders profile?
    last modified by ferdi
  • 5 Points Advance reservations made prior to 9/14 deadline - that's today - will be honored at RATE and ROOM booked

    Clarification this morning 9/13 from communitymanagers Whitney https://insiders.marriott.com/message/286991?commentID=286991#comment-286991   that 5 Points Advance reservations made prior to S...
    last modified by j&c
  • ALL Points Advance after 9/14 at prevailing rate when points are redeemed

    "With Points Advance, you are reserving your room, but your rate will be subject to change until all required points are earned and is the points are attached to your reservation." (emphasis, mine but language is Marr...
    last modified by j&c
  • DdPromtion Questiond

    Question about boundless promotion. It gives points for stays of 2 nights or longer within the promotion period.  What happens if you have a stay that starts before the end of the promotion but ends after it clos...
    created by jmessi1
  • Marriot Boundless and Amex Brilliant Credit Cards

    I finally applied for an American Express Brilliant card with 75k points offer after $3k in purchases. Also, I have an existing Marriott card with Chase (from 4 years ago) and received an offer to upgrade for two 35k ...
    last modified by penguinizer
  • Number of Elite Night's is Off

    Hi,   I was going through my list of stays this year and found that my number of elite nights stays is off by 3.  My history of stays this year is correct so I'm not missing any stays. Its just that the num...
    last modified by jmessi1
  • If it is still available 35% off for F&B in Asia Pacific for Marriott Staffs?

    Since 2017 January, there is a new special discount for Staff for visiting Asia Pacific F&B for 35% off. If it is still available? Where can I get the supporting? Thank you for your help
    last modified by colin.jw.ao
  • Chase Marriott credit card - not getting bonus points on stays

    Hello. I have the, now discontinued, Chase Marriott Premier Plus credit card that grants 6x points on Marriott hotel stays. It has happened now twice that my stays at Avenue of the Arts Costa Mesa (CA, USA) has not be...
    last modified by chango71
  • Points Advance after 9/14 video

    Marriott Bonvoy Redemptions 
    created by j&c
  • Help!  Clueless! 

    Should I upgrade to boundless.   I am attaching my night stays and elite credits.  We are platinum elites.  I don’t think I could make it there without the 3000= elite night benefit.  What sh...
    last modified by brookewalker1
  • Trust Information

    I am trying to find information that would be helpful in setting up a trust for my timeshares.
    last modified by dwlujan
  • Properties with Lounge in Manhattan

    Hi,    Does anybody know which Manhattan properties have a Lounge?   Marc
    last modified by luigililio
  • Invoices for stay and Billing Contact

    I have had the worst experience ever so far with Marriott. I stayed at a JW Marriott in Mexico City for a couple of nights. I was checking out early so didn't wait to pick up my invoice, as I assumed I would be able t...
    last modified by amishks
  • Received Physical Standard Award Certificate

    Why I have received physical (paper) standard award certificate listed as specific property  with certificate# and confirmation#. I never ordered these and not sure if Marriott have deducted points from my accoun...
    last modified by takram2000

    Is there a 100 NIGHT ANNUAL CHOICE BENEFIT? It looks like I will reach 100 nights but not the $20,000 minimum spend.
    last modified by isharon
  • The Nines Luxury Collection Portland OR - Anyone stayed here?

    I have a weekend stay coming up in January at  Hotel Downtown Portland Oregon | The Nines, a Luxury Collection Hotel, Portland , I see mixed reviews on other sites, wondering if anyone has experience at this...
    last modified by wmrobins
  • How to dispute added parking charges

    I booked a room for two nights at the Westin Copley Square in Boston at the AAA rate which was supposed to include the cost for valet parking on site. However when I saw my bill at checkout there were additional charg...
    last modified by jayrosario3