• Buy Points at 30% discount by 10/18

    A quick reminder of this soon-to-expire Marriott promotion. C   Storefront 
    created by j&c
  • TV Access for the Internet

    So here’s a question, since being a leader in giving us Internet TV, the programming has shrunk substantially from offering NetFlix, Hulu, HBO Go and or Showtime to Netflix, Pandora (huh?) and Crackle whatever t...
    created by shawn1315
  • Birthday Elite Night Credit?

    Did Bonvoy end the birthday elite night credit? My birthday came and went in March without the email from Marriott wishing me a happy birthday and gifting me an elite night credit.
    last modified by samchell90
  • Two free night certificates but only shows one.

    Hello All,   I have two free nights certificates but it only shows I have one certificate and only able to use one when I try to book.   Is this error or I'm only allow to use one certificate at a time. &...
    last modified by xxmichaelxx
  • Marriott Bonvoy app update problem

    I have just updated the Marriott Bonvoy app to the latest version 9.13.1 and now the app is not opening at all on my iPad running ios9 despite working perfectly previously. The previous version is still working on my ...
    created by theatregoer
  • Cannot download bills from website

    I have been trying to download my bills from my Marriott rewards account and it does not allow me to do so at this time.  I have tried different browsers and still no luck.  Is there a reason this feature do...
    last modified by drutz92
  • Before you cancel points then rebook, SYSTEM UNSTABLE

    I have screenshots for a reservation on points that I went to cancel - including number, dates and points to be returned to J's account - but when the cancellation numbers returned, a different reservation was cancell...
    last modified by j&c
  • Asked to pre-pay through a 3rd party and send a screenshot receipt?

    Since rates are quite low right now I booked a pre-pay rate at the Marriott Ocean Park in HK for tomorrow night.   I booked through the Marriott site, which has my card info so I expected that they would just go...
    last modified by 7
  • How do you access Direct Messages older than 6 months?

    Community Managers or knowledgeable posters, how do I access some direct messaging that was done more than 6 months ago?  I had some very helpful information from you all that I want to retrieve. Thank you.
    last modified by ready4atrip
  • Phone numbers for Marriott Customer Service

    Anyone have a Tried and True or favorite phone number? I'm planning to start my calls with (800) 321-7396. C   What I found in my phone number search - hopefully save you the time researching (YMMV): In Te...
    last modified by j&c
  • terrible customer service about No-blackout

    Till now, i called customer service hotline 6 times but only repeat "No-Blackout dates" policy again and again. What is the right channel to ask for support about this? first call: I want to redeem free rooms by poi...
    last modified by alexlihk
  • Insiders profile

    How can I edit my insiders profile?
    last modified by ferdi
  • 5 Points Advance reservations made prior to 9/14 deadline - that's today - will be honored at RATE and ROOM booked

    Clarification this morning 9/13 from communitymanagers Whitney https://insiders.marriott.com/message/286991?commentID=286991#comment-286991   that 5 Points Advance reservations made prior to S...
    last modified by j&c
  • ALL Points Advance after 9/14 at prevailing rate when points are redeemed

    "With Points Advance, you are reserving your room, but your rate will be subject to change until all required points are earned and is the points are attached to your reservation." (emphasis, mine but language is Marr...
    last modified by j&c
  • DdPromtion Questiond

    Question about boundless promotion. It gives points for stays of 2 nights or longer within the promotion period.  What happens if you have a stay that starts before the end of the promotion but ends after it clos...
    created by jmessi1
  • Marriot Boundless and Amex Brilliant Credit Cards

    I finally applied for an American Express Brilliant card with 75k points offer after $3k in purchases. Also, I have an existing Marriott card with Chase (from 4 years ago) and received an offer to upgrade for two 35k ...
    last modified by penguinizer
  • Number of Elite Night's is Off

    Hi,   I was going through my list of stays this year and found that my number of elite nights stays is off by 3.  My history of stays this year is correct so I'm not missing any stays. Its just that the num...
    last modified by jmessi1
  • If it is still available 35% off for F&B in Asia Pacific for Marriott Staffs?

    Since 2017 January, there is a new special discount for Staff for visiting Asia Pacific F&B for 35% off. If it is still available? Where can I get the supporting? Thank you for your help
    last modified by colin.jw.ao
  • Chase Marriott credit card - not getting bonus points on stays

    Hello. I have the, now discontinued, Chase Marriott Premier Plus credit card that grants 6x points on Marriott hotel stays. It has happened now twice that my stays at Avenue of the Arts Costa Mesa (CA, USA) has not be...
    last modified by chango71
  • Points Advance after 9/14 video

    Marriott Bonvoy Redemptions 
    created by j&c