The Marriott Rewards Insiders community allows members to share personal stories, experiences or advice and we're pleased to see so many travel-related conversations! There have also been a fair share of Customer Support-related questions as the community has evolved, which prompted some Insiders to suggest a designated area for these conversations.
Since you had such a great idea, you can now post questions specifically for either Customer Support or The specified item was not found. through the Insiders community. These are not real-time chat areas but they will be monitored by Marriott associates to ensure you receive an answer. You should still contact Customer Care directly for immediate assistance.
Since this is a pilot, this implementation within the Insiders community may change or be eliminated all together. So let's make the most of the opportunity to have such valuable resources in Customer Support as part of the community by only posting sincere questions in these two areas, not conversations. The rest of the community is available for your travel-related conversations.
|Customer Support||Marriott Rewards Support|
Feel free to ask Customer Support questions about the following:
|Feel free to ask The specified item was not found. questions about the following:|