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communitymanagers

Community Update

Posted by communitymanagers Apr 2, 2020

Hi Insiders,

 

For several months, we have been evaluating the best community platform to transform Marriott Bonvoy Insiders into a more contemporary experience.

 

Last fall, we conducted a survey, asking for your feedback on how Insiders can be improved. You told us that you wanted a community platform that was reliable, easy to navigate, and accessible from your smart phones.

After an exhaustive review of the available options, we concluded that Facebook Groups offers the best experience for Insiders. So, we will be moving the Marriott Bonvoy Insiders community to a new Marriott Bonvoy Insiders Facebook Group on Friday, April 3.

 

We understand that this news may be disappointing to some of you, but please know that we’ve ensured that the newly created Insiders Facebook Group will function much like Insiders does today. It’s a place for you to connect with other like-minded members about our travel program. It’s also a place where we continue to welcome your valuable feedback on Marriott Bonvoy. The same Insiders Community Managers will continue to provide support in the Insiders Facebook Group.

 

Join us in your new Insiders Facebook Group here. We invite you to continue building a strong and engaged community in this new space and can’t wait to welcome you there!

 

Thank you so much for your loyalty and support over the last 10+ years of Marriott Bonvoy Insiders. Hope you and your families are staying safe and well.

 

-Community Managers

 

 

 

Frequently Asked Questions (FAQs)

 

Why are you changing Insiders?

We’ve known for a long time that the current Insiders platform has been unreliable and was no longer reflective of the exemplary experience we wanted to provide you, as some of our most loyal members. This decision was made after several months of evaluating alternative community platforms.

 

Will Insiders be back?

There are no plans to bring Insiders back at this time.

 

Will content on the site be available after April 3?

Yes, you can go back and reference old content until July 1, 2020. After this time, the site will go “dark.” Before then, please save any content you don’t want to lose.

 

Can anyone join this Facebook Group?

The Group will be private for the time being, meaning that only members can see who's in the group and what they post. Any Facebook user can apply to join, and the Community Managers will be responsible for approving or rejecting members.

 

Will there still be customer care support on the Group?

The Insiders Community Managers will continue to support the Insiders in the Facebook Group. Find all support options here: https://help.marriott.com/s/

 

What if I don’t have a Facebook/don’t want a Facebook account?

We understand that this solution may not work for every member. We hope to develop more community spaces for our members in future.

Hi Insiders,

 

We thought you should be the first to know: you can get up to 90,000 points on cruises.

 

Since you’re an insider, your early access to triple points starts March 4.  Until the 31st, you’ll get an extra six points per dollar when you book a balcony on cruise. That’s a total of 9 points per dollar. And, if you use your Chase Marriott Bonvoy™ credit card you’ll get even more – 11 points per dollar!

 

Cruise the Greek Isles for $978 and earn 8,802 points instead of only 2,934. Or take a European river cruise for $9,198 and earn 82,782 points instead of 27,594.  What will you do with all those points?

 

Don’t let this opportunity pass you by

 

 

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Hi Insiders,

 

We know you’ve been waiting, and it’s finally here—today we’re announcing our new global promotion. As some of you predicted, it’s called Marriott Bonvoy Elevated Earning and you’ll earn 2,000 bonus points on each stay, starting with your second stay.   

 

Register to earn on stays between March 17 and June 14, 2020. If you travel every week in this three-month period, you could earn 26,000 bonus points throughout the promotion. If you book more short stays, you could earn even more. There’s no earning limit, so the more stays you can fit in, the more bonus points you’ll earn. Consider this a good excuse for a few springtime weekends away.

 

With this promo, it should be easy for many of you to predict how many points you’ll earn. How much do you think you’ll earn? How will you maximize your bonus points?

 

Register now through May 31

 

As always, please note that a “stay” is defined as consecutive nights spent at the same hotel, regardless of check-in/checkout activity on any points-eligible rate.

 

 

 

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Hi Insiders!

 

Now is a great time to treat yourself or a loved one to more points. Get a 50% bonus when you buy 2,000 or more points now through March 25. Then redeem sooner for free nights, spa treatments, Marriott Bonvoy Moments experiences, and so much more.

 

Here’s a quick look at popular purchase amounts and how many bonus points you could earn with this promotion:

 

BUY

GET

10,000 points

5,000 bonus points

20,000 points

10,000 bonus points

50,000 points

25,000 bonus points

 

Double your purchase limit. You can buy up to 100,000 points now through March 25, 2020 — that’s twice the usual annual limit of 50,000 points. Plus, bonus points you earn with this promotion do not count toward your annual limit.

 

Keep in mind that this offer is valid only for points purchased through the links below:

Buy points >                     
Gift points > 

 

Will you buy points to get to your next redemption?

 

 


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Hi Insiders!

 

Today, as part of our annual review of hotel categories we’re announcing the 2020 category changes and an update related to inventory controls for the Marriott Bonvoy portfolio of participating hotels.

 

Below is a breakdown of what is changing.

 

Category Changes

This year’s category changes will take effect on March 4 giving our members a month’s advance notice to make informed decisions about redeeming their points for stays. Access the complete list of hotels for each redemption category and learn more here.

 

Across the Marriott Bonvoy portfolio of participating hotels:

  • 71% will remain unchanged while 29% will be affected by the 2020 annual category change process with 7% of hotels decreasing in points needed for a free night and 22% are increasing.
  • Most of the 2020 annual category change movement (84%) takes place between categories 1-5 for a standard redemption stay. 

 

In the next month, take a look at your upcoming stays to see if you should lock in rates now (make sure to attach a certificate to your stay), or redeem after March 4 at some great hotels that are moving down in category, like JW Marriott Hotel Singapore South Beach or W Aspen.

 

Inventory Controls

 

Every hotel participating in our travel program offers members standard rooms for award redemptions every day of the year. However, during the busiest times of the year, participating hotels may limit the number of standard rooms available for redemption, but only for a predetermined number of days annually.

 

Previously, only some hotel brands had access to inventory controls. This tool will be extended to all hotels beginning today. With this modification we’ve also added restrictions. The number of days hotels can use inventory controls is being reduced. This will result in fewer days in total subject to inventory controls portfolio-wide in 2020 compared to 2019. This change will have no impact on stays that are already booked.

 

We look forward to helping answer any questions you may have.

 

 

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communitymanagers

Save 30% on Points

Posted by communitymanagers Nov 15, 2019

Hi Insiders,


There’s still time to
get or give points for travel. Wrap up holiday shopping, or get where you want to go faster. Save 30% when you buy 2,000 or more points, now through December 22. Then redeem your points for free nights, instant redemptions during stays including spa treatments and golf, experiences from Marriott Bonvoy Moments™ and so much more.

 

Buy now >
Give now >

 

Plus, double your limit. The annual maximum for purchased points will be raised from 50,000 points to 100,000 points between November 15, 2019, and December 22, 2019. You can purchase up to 50,000 points per transaction. To purchase up to an annual limit of 100,000 points as part of this promotion, an additional transaction is required. Annual limits include points previously purchased in 2019.

 

Note, this offer is only valid for points purchased through the promotion’s Buy points or Gift points pages

 

 

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Say hello to your featured Insider:  houstonfoodandwine!

 

About me:


Ryan is a born and bred Texan & native Houstonian who lives inside the inner-most of three loops that encircle Houston with his beautiful bride of 5 years and their 9-month old son. Ryan graduated from the Conrad N. Hilton College of Hotel and Restaurant Management at the University of Houston and has had a passion for food, hotels, and service for the better part of his adult life. He currently works in commercial insurance compliance for a Fortune 500 company and, in his free time, he continually explores new restaurants, hotels, and wines, as well as new parts of the ever-growing city he calls home. When he and his wife are not participating in the daily grind of city life they enjoy traveling and creating new memories as a family. When time permits, you can find Ryan either enjoying staycations with his family or visiting local restaurants and wine bars to satisfy his appetite.

 

Fun Fact:
Interestingly, although Ryan has plenty of Italian and Sicilian in his blood, traditional Italian food ranks relatively low on his list of preferred cuisines.

 

Favorite Destination:
A favorite destination of Ryan’s is Jackson Hole, Wyoming. From dining at the Million Dollar Cowboy Bar to riding ATV’s across an unending landscape, Jackson Hole is one of the few destinations Ryan has been itching to explore further, only this time with his new family. He is especially excited about returning to Jackson Hole due to Marriott’s recent opening of the SpringHill Suites in the heart of downtown Jackson. Ryan’s second favorite destination would be the capitol of his home state. Austin is not only a few hours from Houston, but it also houses Ryan’s favorite Marriott property: the JW Marriott Austin. Both he and his wife stayed at the JW Marriott Austin while celebrating one of Ryan’s birthdays and put every onsite amenity to good use while there. The notable aspects about this property that make it his favorite in the Marriott Bonvoy portfolio are the service, the dining options, and the gorgeous pool & rooftop terrace.

 

Dream Destination:
A dream vacation for Ryan would be what he calls a Michelin Star Circuit. Traveling to a destination (or multiple) with the intent of trying a handful of Michelin-rated restaurants is the ideal form of enjoyment and relaxation for him, especially since it would allow him to explore new hotels as well. From New York City to various destinations across Scandinavia, Ryan’s list of restaurants-to-try is continually growing, as is his love for fine dining.

 

Thank you houstonfoodandwine for all of the valuable contributions you've made here at Insiders, we look forward to following along on your future adventures!

 

All the best,

The Community Managers

 

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Hi Insiders,

 

Here’s a new way to earn points: dining. With Eat Around Town by Marriott Bonvoy™, you can earn points when you eat on the road and when you go out close to home, whether it's your weekday lunch or a once-in-a-lifetime meal at a Michelin-starred restaurant.

 

Register your preferred credit card(s) with Eat Around Town by Marriott Bonvoy, and receive 1,000 points with your first dining experience. And when you dine with Eat Around Town by Marriott Bonvoy between October 14 and November 11, 2019, you’ll earn 8 points per dollar spent at participating restaurants. Beginning November 12, Marriott Bonvoy Member status can earn 4 points per dollar spent, and Elite members (Marriott Bonvoy Silver Elite, Marriott Bonvoy Gold Elite, Marriott Bonvoy Platinum Elite, Marriott Bonvoy Titanium Elite and Marriott Bonvoy Ambassador Elite) can earn 6 points per dollar spent.

 

Choose from more than 11,000 restaurants across the United States, then eat and earn. There’s no limit to how many points you can earn with Eat Around Town by Marriott Bonvoy. Redeem these points for free nights, experiences from Marriott Bonvoy Moments™ and so much more.

 

Learn more

 

Cheers!

 

 

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Hi Insiders!

 

Unlock a world of possibilities with our new global promotion, Marriott Bonvoy™ Unlock More. Get 2,000 bonus points after two stays* — then you’ll unlock an additional offer for even more bonus points.   

 

Register by December 31 to earn on stays at any of our participating hotels worldwide between October 29, 2019, and January 14, 2020. Make sure to book at marriott.com or with the Marriott Bonvoy App to earn with Unlock More and get the best rates.  

 

Get ready to earn more from your travels and use your bonus points for free nights, flights, exclusive experiences and so much more. 

 

Register now >

 

*A “stay” is defined as consecutive nights spent at the same hotel, regardless of check-in/checkout activity on any points-eligible rate (“Qualifying Rate”).

 

 

 

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Hi Insiders,

 

Starting today, all 7,000+ hotels participating in our program will offer three redemption levels for free nights: Off-Peak, Standard or Peak rates. You will begin to see these new rates appear when you search for hotels and check the “Use Points” box on Marriott.com and the mobile app. It will take a few hours to fully update our servers, but while this is happening you will still be able to book award stays.

 

Get a sneak peek—below are examples of when we expect some popular destinations to offer Off-Peak rates. Please note, rates may vary by day of the week and larger markets – like New York – may be divided into submarkets. Award rates will be updated monthly to reflect market conditions.

 

  • Bali: November 2019 through mid-December 2019, mid-January 2020 through March 2020
  • Many European cities: Primarily November 2019 through March 2020
  • California Wine Country: Mid-November 2019 through April 2020
  • New York: January and February 2020
  • Maldives: May 2020 through June 2020 and the end of August 2020 through early October 2020
  • Capetown: May 2020 through August 2020
  • Costa Rica: August 2020 through October 2020

 

As a reminder, any reservations booked with points made prior to today will remain at the reserved Standard redemption rate. However, if you need to change that reservation, you may see a new redemption rate when you rebook. If the hotel you booked moves into Off-Peak, you can rebook at the new, lower redemption rate and then cancel the original reservation (standard cancellation time periods apply).

 

Start exploring—when searching for a hotel, select “Flexible Dates” in the dates field to explore a hotel’s redemption availability calendar. This is a great way to find the best rates to redeem your points at a particular hotel. In addition, we will introduce new and improved search functionality in the coming weeks. You will be able to search for award stays with enhanced filters, by point range and quickly access a hotel’s flexible date finder. More details about this will be coming soon.

 

Explore what’s new and redeem your points

 

 

 

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Say hello to your featured insider: hallchr!

 

 

Marriott Bonvoy Insider since 2013

Lifetime Titanium Member

 

About Me:

I’m honored to be welcomed as a Marriott  Featured Insider. Its a big world and there lots of it to see! I love travelling, 2019 has been Aruba (outstanding!).  I am excited to travel to Granada Spain for the Italian Grand Prix in September, it will be my first ever Sheraton in Lake Como. I will then be travelling to the JW in Cancun in October. I stay at Manchester V&A a couple of nights a week, great Hotel, superb staff! I have been staying there for 3 years now. I am coming up to retirement and looking forward to seeing more of Europe. I love Spain and Portugal especially Praia D'el Rey in Sintra Portugal. Though I need more visits to Brugue, Italy and Eastern Europe as well as a long planned trip to Singapore.

 

My favorite destination so far:

I love the JW in Hong Kong, the Marquis in Dubai and The Palace Hotel in San Francisco. These Hotels epitomize what Marriott does better than anyone, service! There is always a great welcome, the staff are friendly, the rooms are beautiful, add too the benefits of Lifetime Titanium and it all adds up to a great experience.

 

 

Thank you hallchr for all of your valuable contributions and program insights to the Insiders site !

 

All the best,

The Community Managers

 

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Hi Insiders,

 

We are always looking to improve the Insiders community and want to hear from you. 

 

What do you love about Insiders? What would you like to see changed or improved?

 

We’ve created a survey to gather your feedback and enable us to make Insiders the best community for you.

 

The survey is nine questions and should only take about 5 minutes to complete. If you’re willing to participate, please respond by Tuesday, August 27

 

If you also participate in the Marriott Bonvoy FlyerTalk forum, we would love to hear from you via a survey as well. Please take the FlyerTalk survey here.

 

Thank you for your feedback—your opinions are invaluable!

 

 

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Hi Insiders,

 

Soon you’ll be able to redeem your points for free nights with the introduction of Off-Peak and Peak rates – adding to the current Standard redemption rates we have today.

 

Starting September 14, all 7,000+ hotels participating in the Marriott Bonvoy program will offer one of three redemption levels for free nights: Off-Peak, Standard or Peak rates. Our goal with the new award redemption chart is to maintain a fairly even distribution of Off-Peak and Peak rates throughout the year, with the majority of redemption rates remaining the Standard rate that they are today.

 

You can rest assured that any reservations booked with points made prior to September 14th will reserve the Standard redemption rate. If you need to change that reservation after September 14th, you’ll receive the available redemption rate when you rebook.

 

Watch this video to learn more.

 

 

 

Things to Know

 

Off-peak rates start at 5,000 points per night. Just like today, Standard redemption rates start at 7,500 points per night and will be our most common rate. Peak rates are capped at no more than 15,000 points higher than Standard when demand is high. TIP: Use the flexible date finder to identify the best available redemption rate if you have flexibility in travel dates.

 

Hotel categories aren’t changing. Each hotel will remain in its current category. Explore all 7,000 hotels and their categories here.

 

Enjoy the same redemption options. Under the new award redemption chart, members can still take advantage of Points Advance, Cash + Points, Travel Packages, PointSavers, Stay for 5 – Pay for 4 and more redemption benefits when booking. With Points Advance, you are reserving your room, but your rate will be subject to change until all required points are earned and is the points are attached to your reservation.

 

Find out more about our new award redemption chart.

 

 

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Hi Insiders!

 

We’re excited to announce our latest global promotion: Marriott Bonvoy Endless Earning. You can earn 1,500 bonus points on stays* of two nights or more at participating Marriott Bonvoy hotels. And the best part is that there's no limit to how many bonus points you can earn.

 

Register by September 2 to earn on stays between July 2 and September 16, 2019. Make sure to book at marriott.com or with the Marriott Bonvoy App to enjoy Endless Earning and get the best rates.

 

It’s an easy way to get even more from your summer trips across more than 7,000 hotels worldwide. Where are you headed? Let us know. See what other members earned with our last global promotion, Double Take!

 

Register now

 

*A “stay” is defined as consecutive nights spent at the same hotel, regardless of check-in/checkout activity on any points-eligible rate (“Qualifying Rate”).

 

 

 

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Say hello to your Featured Insider: msannmcd!

 

Marriott Insider since 2015

Lifetime Platinum Elite enjoying annual Titanium benefits!

 

About Me:

I’m excited to be welcomed as a Marriott Insider. It’s only been the last 5 years or so that I fully understood the value and benefit of the rewards/award program and I have gained so much insight from the insiders who came before me and all the members who share on this forum. While I’ve been a Marriott die hard since the 90’s when I worked for a firm that installed life safety equipment in properties across the world, I didn’t become an insider until about 10 years ago. I’m a LT Platinum (free breakfast for life!) and am currently enjoying annual Titanium benefits.

My passion for travel stems from my years in the US Navy and particularly the years I was stationed in downtown London. I got to travel all over Europe and Africa fairly frugally. These days I’m happy to be able to do the same in much more comfort.

While I call New England home, I spend a great deal of time in our nation’s capital which is truly a world class city, on par with London, Paris, Rome etc., and it has many Marriott’s to choose from. The Renaissance at 999 9th Street NW is a second home for me and I enjoy being welcomed warmly each and every time I arrive. They’ve made the often tiring business travel bearable and I’m grateful for the little things they do to make my stays pleasurable. Their concierge lounge is my favorite thanks to the amazing staff. They ensure a steady stream of green tea with jasmine is available. Recently, the Ren held a BONVOY VIP party in the lounge that was truly awesome. The tenderloin and shrimp were delicious!

 

Fun facts:

I love golf and hope someday to get a hole in one. I have been fortunate to attend the Master’s tournament three times. Augusta National is a magical place and a golfer’s nirvana. I also love to ski and spend winter weekends in the White Mountains of New Hampshire.

 

My favorite destination so far:

Italy. I spent time there in the 1980’s and returned for the first time last year. It started with a 3 night stay at the delightful Grand Flora. I look forward to returning in the future to go to Florence, Tuscany and Venice where a Gritti Palace stay would be epic. Italians treat Americans well and I enjoy observing the integration of history with modern conveniences. However, before returning to Italy I’m planning a trip to England next summer. The 149th Open golf tournament is being held at Royal St George’s in Sandwich, an easy train ride from London Saint Pancras station and a bucket list stay at the Renaissance will be involved.

 

A dream vacation:

Hard to choose. In the US it would be a tie between California wine country and Hawaii. Outside the US it would be Bali or New Zealand. Hopefully there are many more travel years for me to figure it out. At the end of the day, any St. Regis anywhere in the world is a dream!

 

Thank you msannmcd for all of your contributions to the Insiders site.  We look forward to many more shared adventures and program insights!

 

All the best,

The Community Managers

 

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