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Anybody else notice a downtick in hospitality since the Bonvoy roll out? In the last year there has been a palpable decrease in welcoming and hospitality across the Marriott properties I have visited. Rarely am I offered a bottle of water, in the past it was always offered. If I do mobile check in I am never upgraded. If I check in
I’ve read several threads dating back a few years on best hotel options in the City. Most conclude with the Marriott Marquis, JW, Ritz, St. Regis, and the Hotel Adagio. The Ritz doesn’t honor Ambassador status with club level access, and the St. Regis doesn’t have a lounge. Any updated Insider recommendations are appreciated.